One person builds and runs this, so you are emailing the person who wrote the code.
Support, billing, refunds, data deletion, bug reports and blunt product feedback all go to the same address. Replies within 3 working days.
Include the payment date or the Razorpay payment ID. Both are listed under Plan & credits inside the app. See the refund policy.
Email from your registered address. Everything attached to the account is removed — documents, profile, matches and generated content.
Say which job and what the score should have been. This is the most useful message you can send — bad matches are the one thing that makes the product worthless.
Send the careers page link. If they publish an open jobs feed we can usually add them the same day.
Note: we cannot pass your resume to an employer, refer you, or give immigration or legal advice. Please do not email documents — upload them in the app, where they stay private to your account.